winbs Terms and Conditions

winbs is a trusted online gaming and betting platform in Bangladesh. These terms and conditions ("Terms") form a legal agreement between winbs and each person who uses our services ("User" or "you"). By using our services through the winbs website, mobile version, or any other channel, you are automatically considered to have accepted these Terms.

This document has been written in full for Bangladeshi users to understand easily. If you have difficulty understanding any part, please contact our 24/7 live chat support team.

01 General Rules

The winbs platform operates for eligible individuals of the required age only. The general rules listed below apply to all users.

1.1 Eligibility to Use the Platform

• You must be 21 years of age or older to use winbs.
• You must be a legal resident of Bangladesh.
• You must operate a personal account in your own name.
• Any officer, employee, or family member of a winbs officer or employee may not place bets on this platform.

1.2 Single Account Policy

Each user may operate only one account. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited. Violating this rule will result in all accounts being closed and any pending winnings may be forfeited.

1.3 Prohibited Activities

• Any form of fraudulent activity is strictly prohibited.
• Placing bets using automated software, bots, or scripts is prohibited.
• Stealing or misusing another user's account information is strictly prohibited.
• Exploiting system errors or technical vulnerabilities is prohibited.
• Using this platform for money laundering or any other illegal financial activity is strictly prohibited.

02 Account Registration

2.1 Providing Accurate Information

When creating an account on winbs, you must provide accurate, complete, and up-to-date information. Providing false information will result in account closure. Required information includes:

• Your full legal name
• A valid mobile number
• Your correct date of birth
• A valid email address (where applicable)

2.2 Password Security

It is your responsibility to keep your account password completely confidential. Use a strong password and do not share it with anyone. If your password is stolen or you suspect unauthorized access, notify our support team immediately.

2.3 Account Verification

winbs reserves the right to verify a user's identity at any time. Identity verification may be required before processing a withdrawal. A copy of your national ID card or passport may be requested. Failure to complete verification may result in the account being temporarily suspended.

03 Age Verification

winbs is a responsible gaming platform. We are committed to keeping minors completely away from gaming.

3.1 Age Limit

Only persons aged 21 or older may create an account and play on winbs. Date of birth is verified at the time of registration.

3.2 Protection of Minors

It is your responsibility to ensure that minors cannot access winbs on your device. Using parental control software is recommended. If an account is used by a minor, notify our support immediately.

04 Bonuses and Promotions

4.1 Welcome Bonus

winbs offers an attractive welcome bonus for new members: a 150% bonus on the first deposit up to ৳8,000. A 10x wagering requirement must be met before this bonus can be withdrawn.

4.2 Bonus Terms

• Bonus funds cannot be withdrawn directly — the specified wagering requirement must be met first.
• To meet the wagering requirement, the bonus amount must be wagered 10 times.
• Multiple bonuses cannot be used at the same time unless explicitly stated.
• Attempting to meet wagering requirements through fraudulent betting will result in the bonus and any associated winnings being cancelled.
• winbs reserves the right to modify or discontinue any bonus offer at any time.

4.3 VIP Program

The winbs VIP program has three tiers. Players are automatically promoted to a higher tier based on active play:

• Bronze Tier — Up to 0.5% cashback per week.
• Silver Tier — Up to 1.0% cashback per week.
• Gold Tier — Up to 1.5% cashback per week.

VIP benefits and cashback are granted at winbs's discretion, and specific conditions apply for converting them to cash.

05 Deposits and Withdrawals

5.1 Accepted Payment Methods

winbs currently supports the most popular mobile banking services in Bangladesh:

• bKash
• Nagad
• Rocket

5.2 Deposit Limits

The minimum deposit amount is ৳500 for each method. The maximum deposit limit depends on the selected method and account tier. Deposited funds are generally credited to the account immediately.

5.3 Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Withdrawals are typically processed within 5 to 30 minutes.
• Withdrawals must always be made using the same method used for the deposit.
• Withdrawals may be held if identity verification has not been completed.
• If an active bonus is present, the wagering requirement must be met before withdrawing.

5.4 Fraudulent Transactions

In the case of fraudulent or irregular transactions, winbs reserves the right to investigate and place a hold on the transaction. Authorities may be notified in cases of suspected illegal financial activity.

06 Betting and Gaming

6.1 Betting Policy

All bets placed on winbs are considered final. Bets cannot be cancelled without valid reason. If a bet is affected by a technical issue or server outage, winbs management will make the final decision.

6.2 Game Results

All game results are determined by a Random Number Generator (RNG) that is fair and verifiable. winbs is committed to ensuring fair play. In case of any dispute over a game result, the decision of winbs management is final.

6.3 Sports Betting

Odds offered when placing bets in the sports betting section are subject to change. Odds may change up until the event begins. If an event is cancelled, the stake for the related bet will be refunded.

6.4 Technical Issues

If the internet connection is lost during a game session, the game result will be determined based on the data saved on the server. Server logs will be reviewed if any claim is made regarding this.

07 Account Suspension and Closure

7.1 winbs Authority

winbs reserves the right to temporarily suspend or permanently close any account for any of the following reasons:

• Any violation of these terms
• Providing false information
• Fraudulent activity or bonus abuse
• Operating multiple accounts
• Violation of the age limit
• Suspicion of money laundering

7.2 Voluntary Closure by the User

You may voluntarily close your account at any time. To do so, contact our support team. Before the account is closed, any pending bets will be settled and the remaining balance will be returned (subject to conditions being met).

08 Privacy and Security

8.1 Data Protection

winbs is fully committed to protecting your personal information. All data is secured using SSL encryption technology. Personal information is not shared with third parties, except where legally required.

8.2 Cookie Policy

winbs uses cookies to operate the website. These cookies improve site functionality and enhance the user experience. For more details, please read our Privacy Policy.

8.3 Use of Information

Collected information is used solely for providing services, verifying identity, and ensuring security. Your consent will be obtained before any marketing messages are sent.

09 Responsible Gaming

winbs believes that gaming should be enjoyable and safe. We give the highest priority to responsible gaming.

9.1 Self-Control Tools

• Option to set deposit limits
• Taking a temporary break (cooling-off period)
• Self-exclusion feature — locking the account for a set period of time
• Setting betting limits

9.2 Warning Signs

Some common signs of a gaming problem are: betting beyond your means, increasing bets to recover losses, daily life being disrupted by gaming, and hiding your gaming from family or friends.

9.3 Support

If you have a gaming problem, contact us via our 24/7 live chat or at [email protected]. For more details, read our Responsible Gaming page.

10 Limitation of Liability

10.1 Service Guarantee

winbs strives to provide uninterrupted service 24 hours a day, 7 days a week. However, winbs is not responsible for temporary unavailability due to maintenance, technical issues, or third-party service outages.

10.2 Financial Losses

The user is solely responsible for any financial losses resulting from gaming. The decision to play on the winbs platform is entirely the user's own free choice. Gambling carries financial risk — do not bet beyond your means.

10.3 Third-Party Content

Various game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, etc.) are available on the winbs platform. The content of these games is the property of the respective providers and their own terms and conditions apply.

11 Changes to Terms

winbs reserves the right to modify these terms and conditions at any time. An effort will be made to notify users of significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms.

11.1 Latest Version

The latest and current terms and conditions are always displayed on this page. It is recommended that you visit this page regularly. The date of the most recent update is noted at the top of the page.

11.2 Interpretation of Terms

If any part of these terms and conditions requires interpretation, the interpretation of the winbs authority shall be considered final. Every effort will be made to resolve any disputes amicably.

12 Contact

If you have any questions or feedback about these terms and conditions, please contact us:

Related pages: Privacy Policy · Responsible Gaming · FAQ · About Us